*On the occasion where we offer Free Shipping, please note this excludes any bulky items such as bikes, cases, car racks, scooters, etc.
The Bicycle Store delivers throughout Australia primarily, we are not currently set up for International shipping unfortunately.
We deliver bikes throughout Australia. Delivery costs are displayed both in the shopping cart and checkout areas. We are unable to send some bicycle brands in boxes, to check on our current delivery restrictions and which bike brands are affected see the Manufacturer and Supplier Policies for further information.
Due to insurance conditions placed upon us by carriers, it is imperative that upon receiving your delivery that you immediately notify us if there is any missing items from your order, we need to receive notification within 48 hours of the items being delivered. We advise caution when accepting boxed packages which are damaged, we suggest ensuring your items are not damaged before signing off on delivery. Please Note: Acceptance of delivery voids any liability to freight company.
All orders are shipped out of Melbourne, and these are the delivery time frames as per the Australia Post website.
Sending to same state:
Metro - up to 2 business days
Country - up to 5 business days
Metro - up to 3-6 business days, depending on lodgement and destination points
Country - up to 4-7+ business days