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How do I return my order for a refund?

Items can be returned within 30 days for a refund or within 60 days for a credit voucher.

Our full returns policy can be found here: https://www.velogear.com.au/returns-policy.html

Return details:

  • Clearance items (clearly marked with the word "Clearance" in the title) are unable to be returned.
  • No returns on custom built products: eg wheels
  • All returned products must be in original, as purchased condition with packaging and tags attached. 
  • For a smoother return please include a copy of your invoice with the return
  • Return address is below

Return address:
Unit 2A
11 Urban Street
Braeside
VIC 3195

 

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